Website Support Desk
Our Team at Website Support is here to provide you with help in
accessing the FOREVERknowledge.info website. While the
Forever Distributor Support Team is dedicated to
answering your general Forever queries, at Website Support we
will guide you carefully through the process of accessing
FOREVERknowledge.info.
We are available Monday – Friday 9.30am to 5pm.
Technical Support
Please run the tests below to check your computer is set up correctly:
- Cookies and JavaScript are required to make use of this website and so we have provided you with two simple tests: Should the cookies or JavaScript test fail, we have provided some support information under Difficulty Logging In? We are unable to advise on the setup of your computer — difficulties can arise from the configuration of your browser or some other piece of software e.g. firewall or virus protection. For this you may need to contact your local computer supplier.
 |
 |
 |
| Required to view online videos | |
Required to view PDF documents |
Difficulty Logging In?
We have had a few reports of people not being able to login to the site. While in some cases this was a misspelt password a few others were having problems setting up their computers. With the recent updates which may affect Internet Explorer you could encounter difficulties in logging in.
One possible solution is to download Firefox FREE from www.mozilla-europe.org.
If you are having problems accessing any part of the website, please read the articles below.
- How to enable cookies?
- How to enable JavaScript?
- How to change the security level to Medium in Internet Explorer?
- How to make sure that a personal firewall or other third-party security software installed is not blocking the website?
- My old password is no longer working and I can’t access the website
Submit a Query
If you have read the support information, and are still in desperate need of further advice, then please feel free to submit a technical support query.
If you have already submitted a query, you can access it below:
Please note we cannot answer any product or other Forever queries. We are simply here to provide you with assistance should you experience problems using the FOREVERknowledge.info website.
If you have any product or other Forever queries, please contact Distributor Support on 01926 626629, or for Subscribed members, access the online Ask Distributor Support service.