Website Support Desk
Technical Support
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Please note that Cookies and JavaScript are required to make use of this site and so we have provided you with two simple tests, Cookies Test and JavaScript Test to help you check that you are set up correctly, and ready to go!
Should the Cookie Test or JavaScript Test show you need to enable Cookies or JavaScript, we have provided some support information below. We are unable to advise on the setup of your computer - difficulties can arise from the configuration of your Browser or some other piece of software e.g. Firewall or Virus Protection. For this you may need to contact your local computer supplier.
If you are having problems accessing any part of the website, please read the articles below.
Difficulty Logging In?
We have had a few reports of people not being able to login to the site. While in some cases this was a misspelt password a few others were having problems setting up their computers. With the recent updates which may affect Internet Explorer you could encounter difficulties in logging in.
One possible solution is to download Firefox FREE www.mozilla-europe.org/en/products/firefox/
Recommendations for BT Home/Small or Medium Business Users
Our Team at Website Support is here to provide you with help in accessing the FOREVERknowledge.info website. While the Forever Distributor Support Team is dedicated to answering your general Forever queries, at Website Support we will guide you carefully through the process of accessing FOREVERknowledge.info. We are available Monday – Friday 9.30am to 5pm.
If you have read the support information, and are still in desperate need of further advice, then please feel free to Submit a Technical Support Query.
Or, if you have already submitted a query, you can:
» View Existing Query
If you have any Product or other Forever queries, contact Distributor Support on 01926 626629, or for subscribed members, access the online Ask Distributor Support Service.